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Privacy Policy

Last Updated: March 8, 2025

Welcome to AbleToPlay. This Privacy Policy explains how Good Trouble Games Inc. ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, services, and applications (collectively, the "Service").

1. Information We Collect

  1. Account Information: When you create an account, we collect your email address and other information you provide during the registration process.
  2. Accessibility Profile: We collect information about your specific accessibility needs and preferences that you provide in your profile.
  3. User Content: We collect and store any content you submit to the Service, including but not limited to feedback, comments, and game accessibility information.
  4. Usage Data: We collect information about how you interact with our Service, including your activity logs and device information.
  5. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our Service. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

  1. To provide and maintain our Service, including monitoring usage.
  2. To manage your account and provide customer support.
  3. To send you relevant or requested information about the Service.
  4. To improve our Service functionality, user experience, and security.
  5. To detect, prevent, and address technical issues or potential violations of our Terms of Service.

3. Data Retention

We securely store and retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, and in accordance with our legitimate business interests and applicable laws.

4. Data Sharing and Third Parties

We do not sell your personal data to third parties.

To provide and improve our Service, we work with trusted and reputable partners who help us with:

  • Hosting our platform securely in the cloud
  • Understanding how people use our Service through analytics
  • Providing customer support tools to assist you better

In rare circumstances, we may need to disclose information when required by law, such as in response to valid legal processes or to comply with applicable regulations.

We may publish anonymous and aggregate data in the public interest (e.g., reports on commonly used accessibility features). Such data is carefully processed to ensure no individual can be reasonably identified from it.

5. Security

  1. We implement industry-standard security measures to protect your personal information.
  2. We use encryption for data transmission and storage.
  3. We regularly review and update our security practices to enhance data protection.
  4. We regularly audit our systems for security vulnerabilities.

6. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: You can request copies of your personal data that we hold.
  • Right to Rectification: You can request that we correct inaccurate personal data.
  • Right to Erasure: You can request that we delete your personal data in certain circumstances.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: Where technically feasible, you can request a copy of your personal data in a machine-readable format.
  • Right to Object: You can object to our processing of your personal data in certain circumstances.
  • Rights Related to Automated Decision-Making: You can request human intervention in automated decisions.

For California residents, the California Consumer Privacy Act (CCPA) provides additional rights, including the right to know what personal information is collected and how it is used.

To exercise any of these rights, please contact us using the information provided in Section 9.

6.1 Data Security and Breach Notification

We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration.

These measures include encryption, access controls, regular security assessments, and staff training on data protection practices.

In the event of a data breach that puts your personal data at risk, we will:

  • Notify affected users as quickly as possible once a breach is identified.
  • Provide information about the nature of the breach, likely consequences, and measures taken.
  • Notify relevant regulatory authorities as required by applicable law.

6.2 International Data Processing

AbleToPlay is a global service with servers based in the United States. When you use our Service, your information may be processed in the US or wherever our hosting providers maintain facilities.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland: We implement appropriate safeguards for international data transfers, and adhere to necessary regulations, as required by applicable data protection laws.

We maintain consistent data protection standards regardless of where we process your information.

6.3 Legal Basis for Processing Data (for European Users)

In compliance with GDPR and other similar laws, our legal reasons for using your information are as follows:

  • To Provide Our Service: We process your data to deliver the Service.
  • To Improve and Protect Our Service: We use data to enhance AbleToPlay, ensure security, prevent fraud, and make the platform better for everyone.
  • With Your Permission: Some processing only happens with your specific consent, like certain communications or optional features.
  • To Comply with Laws: Sometimes we need to process data to meet our legal obligations.

Regardless of the legal basis for processing your data, we always handle and process your data with respect for your privacy rights.

6.4 Cookies and Similar Technologies

We use only the strictly essential, necessary, privacy-respecting cookies for core functionality in operation of the Service, including:

  • Authentication to securely maintain your login status
  • Session management to enable proper functioning of the Service
  • Service monitoring to ensure platform reliability

These cookies are necessary for the technical operation of our Service. You can control cookies through your browser settings, but blocking these essential cookies may affect your ability to use AbleToPlay.

7. Children's Privacy

  1. Anyone using the Service under the age of 18 is required to obtain consent of a parent or guardian prior to using the Service.
  2. If you are a parent or guardian and want to request the deletion of data that your child under your care has entered into our Service, please contact us using the information provided in Section 9.
  3. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to promptly delete that information from our servers.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time at our sole discretion. Any changes will be effective immediately upon posting the revised Privacy Policy on the Service and updating the "Last Updated" date. Your continued use of the Service following the posting of the revised Privacy Policy constitutes your acceptance of such changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using our contact form.

10. Definitions

  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Usage Data: Data collected automatically either generated by the use of the Service or from the Service infrastructure itself.
  • Cookies: Small pieces of data stored on your device (computer or mobile device).

By using AbleToPlay, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.